Medicolifepartner.com -Terms and Condition of Use

Exclusive Ventures matrimonial website medicolifepartner.com is especially meant for Doctors and Medical Professionals and is an advertising platform providing targeted advertising services for matchmaking alliances. Medicolifepartner.com helps you promote and advertise your profile. The Registration Charges to medicolifepartner.com website are for getting your profile listed on the website for said period as per your chosen plan. Registrations even after being paid is subject to approval by the website team. The Website reserves right to cancel registration of any candidate anytime with returning back of paid fees after prorata reduction without citing any reason thereof. The contact details visible of other candidates is dependent on what they choose to display on their profile.  

If you are interested in using the medicolifepartner.com Site ("Site"), you must apply for Registration through “Register” link on the Site and make Registration Payments to get Registered as a member of the Site ("Member"). The Member or any users using the Site agree to be bound by these Terms and Conditions of Use ("Agreement"). If you wish to become a Member and promote/ advertise yours Or your family member’s profile to other Members and make use of the medicolifepartner.com service ("Service"), read these Terms and Conditions of Use and follow the instructions in the Registration process. This Agreement sets out the legally binding terms for your use of the Site Service and Membership. This Agreement may be modified by medicolifepartner.com from time to time.

1. Eligibility

1.1.   To register as a member of Medicolifepartner.com or use this Site, you must be of legal marriageable age as per the laws of India (currently, 18 years or over for females and 21 years or over for males). The Medicolifepartner.com site is only to facilitate personal advertisement for lawful marriage alliance between persons who are legally competent to enter into matrimony under the laws to which they are subject. Membership in the Service is void where prohibited. By using this Site, you represent and warrant that you have the right, authority, and legal capacity to enter into this Agreement and that you are not prohibited or prevented by any applicable law for the time being in force or any order or decree or injunction from any court, tribunal or any such competent authority restraining you from entering into matrimony. You also agree to abide by all of the terms and conditions of this Agreement. If at any time  Medicolifepartner.com is of the opinion (in its sole discretion) or has any reason to believe that you are not eligible to become a member or that you have made any misrepresentation about your eligibility, Medicolifepartner.com reserves the right to forthwith terminate your membership and / or your right to use the Service without any refund to you of any of your unutilized subscription fee.

1.2.   Medicolifepartner.com is a website that is targeted for selected people to advertise. Hence, Medicolifepartner.com reserves sole right to either allow or not-alllow any membership or cancel a paid membership at any given moment by refunding your fees after prorata deduction. An applicant to Registration hereby agrees to agree to the decision of the Medicolifepartner.com and not to question same as it is sole discretion of the website selection team to accept or not-accept Or to continue or not-continue a profile for membership.

1.3.   An applicant or family of an applicant who is submitting the registration application, hereby acknowledges and takes full responsibility of Registrant individual’s interest in putting up matrimonial advertisement and his / her interest in advertising their profile with purpose of getting married.   

2. Term

2.1  A Registered Member, can be a “Paid Member” Or “Unpaid Member”. All Unpaid Members have provisional registration until they become Paid Member and can be terminated at anytime by medicolifepartner.com

2.2  You may terminate your membership at any time, for any reason by writing to medicolifepartner.com. In the event you terminate your membership, you will not be entitled to a refund of any unutilized subscription fees, if any, paid by you, except where otherwise stated in writing. Medicolifepartner.com may terminate your access to the Site and/or your membership for any reason effective upon sending notice to you at the email address as provided you in your application for membership or such other email address as you may later provide to medicolifepartner.com. If medicolifepartner.com terminates your membership for breach of terms of this Agreement, you will not be entitled to any refund of any unused Subscription fees, if any, paid by you. Certain provisions of this Agreement including sections 3, 4, 6 and sections 8 to 12, of this Agreement shall remain effective even on termination. Term for the paid Membership would be in accordance with the type of membership undertaken.

2.3  Non-Commercial Use by Members

3. Other Terms of Use by Members

3.1  Medicolifepartner.com reserves the right in it's sole discretion to review the activity & status of each account & block the account of a member based on such review. The member will have no right to question such termination, which will be sole discretion of medicolifepartner.com.

3.2  You hereby confirm that as on date of this registration, your details mentioned in your profile will be visible to other members and you do not have any objection to receiving emails, messages and calls from medicolifepartner.com and other members of medicolifepartner.com as long as you are a registered member of medicolifepartner.com. This consent shall supersede any preferences set by you with or registration done with the Do Not Disturb (DND Register)/ National Customer Preference Register (NCPR). This consent extends to emails, messages or calls relating but not limited to phone number verification, the provision of matchmaking advertising service, matchmaking enquiries and promotions.

3.3  Multiple profiles of the same person are not allowed on medicolifepartner.com. Medicolifepartner.com reserves the right to deactivate all multiple profiles without any refund of subscription fees.

3.4  Except for the purpose of promoting/advertising your profile for matchmaking purposes, you cannot engage in advertising to, or solicitation of, other Members to buy or sell any products or services through the Service. You will not transmit any chain letters or junk email to other medicolifepartner.com Members. Although medicolifepartner.com cannot monitor the conduct of its Members off the medicolifepartner.com Site, it is also a violation of these rules to use any information obtained from other members in order to harass, abuse, or harm another person, or in order to contact, advertise to, solicit, or sell to any Member without their prior explicit consent.

3.5  In order to protect medicolifepartner.com and/or our Members from any abuse / misuse, medicolifepartner.com reserves the right to take appropriate steps as it deems appropriate in its sole discretion in order to protect interest of other Members.

3.6  You cannot use any automated processes, including IRC Bots, EXE's, CGI or any other programs/scripts to view content on or communicate / contact / respond / interact with medicolifepartner.com and/or its members.

3.7  Medicolifepartner.com reserves the right to screen communications/advertisements that you may send to other Member(s) and also regulate the same by deleting unwarranted/obscene communications/advertisements at any time at its sole discretion without prior notice to any Member.

3.8  Medicolifepartner.com Members are expected to exercise simple precautions for their privacy and safety. A suggestive guideline of such precautions is enlisted under "Security Tips". By becoming a Member you hereby agree to abide and adhere to the said Tips.

3.9  Medicolifepartner.com Members who subscribe to the medicolifepartner.com select Service hereby, unconditionally and irrevocably confirm that you have read terms and conditions and agree to abide by them.

4. Proprietary Rights in the Content on medicolifepartner.com

4.1  Medicolifepartner.com owns and retains all proprietary rights in the medicolifepartner.com Site and the medicolifepartner.com Service. The Site contains the copyrighted material, trademarks, and other proprietary information of medicolifepartner.com, and its licensors. Except for that information which is in the public domain or for which permission has been obtained from the user such as member profile, you cannot copy, modify, publish, transmit, distribute, perform, display, or sell any such proprietary information. Any such act or an attempted act on your part shall constitute a violation of this Agreement and your membership is liable to be terminated forthwith by medicolifepartner.com without refund of any of your unused Subscription fees. We also reserve our right to take legal action (civil and/or criminal) wherever applicable for any violations.

5. Content Posted on the Site

5.1  You understand and agree that medicolifepartner.com may delete any listing, content, communication, photos or profiles (collectively, "Content") that in the sole judgment of medicolifepartner.com violate this Agreement or which might be offensive, illegal, or that might violate the rights, harm, or threaten the safety of either medicolifepartner.com and/or its Members.

5.2  With respect to Content you submit or make available for inclusion on publicly accessible areas of the Site including but not limited to your contact details, you hereby unconditionally and irrevocably grant to medicolifepartner.com the license to use, distribute, reproduce, modify, adapt, publicly perform and publicly display such Content on the Site and to medicolifepartner.com Centre members from time to time.

5.3  You shall use the Services only to market and promote your profile and to reach out to other Members for the purpose of driving an 'Accept' from relevant matches. You understand and hereby agree that all information, data, text, photographs, graphics, communications, tags, or other Content whether publicly posted or privately transmitted or otherwise made available to medicolifepartner.com members, are the sole responsibility of the person from whom such Content originated and shall be at the member's/person's sole risks and consequences. This means that you (and not medicolifepartner.com) are solely responsible for all Content that you upload, post, email, transmit or otherwise make available via the Service. Medicolifepartner.com does not control the Content posted via the Service and, as such, does not guarantee the accuracy, integrity or quality of such Content. Under no circumstances will medicolifepartner.com be liable in any way for any Content, including, but not limited to, any errors or omissions in any Content, or any loss or damage of any kind incurred as a result of the use of any Content posted, emailed, transmitted or otherwise made available via the Service. Medicolifepartner.com reserves the right to verify the authenticity of Content posted on the Site. In exercising this right, medicolifepartner.com may ask you to provide any documentary or other form of evidence supporting the Content you post on the Site. If you fail to produce such evidence, medicolifepartner.com may, in its sole discretion, terminate your Membership without a refund.

5.4  By posting Content/ advertising to any public area of medicolifepartner.com, you automatically grant, and you represent and warrant that you have the right to grant, to medicolifepartner.com, and other medicolifepartner.com Members, an irrevocable, perpetual, non-exclusive, fully-paid, worldwide license to use, copy, perform, display, and distribute such information and content and to prepare derivative works of, or incorporate into other works, such information and content, and to grant and authorize sublicenses of the foregoing.

5.5  The following is an indicative list of the kind of Content that is illegal or prohibited on the Site. medicolifepartner.com will investigate and take appropriate legal action in its sole discretion against anyone who violates this Agreement, including without limitation, removing the offending communication / Content from the Service and terminating the Membership of such violators without a refund.Illegal and prohibitive Content includes Content which:

a)     is blatantly offensive to the community, such as Content that promotes racism, bigotry, hatred or physical harm of any kind against any group or individual;

b)     harasses or advocates harassment of another person;

c)     involves the transmission of "junk mail", "chain letters," or unsolicited mass mailing or "spamming";

d)     promotes information that you know is false, misleading or promotes illegal activities or conduct that is abusive, threatening, obscene, defamatory or libelous;

e)     promotes an illegal or unauthorized copy of another person's copyrighted work, such as providing pirated computer programs or links to them, providing information to circumvent manufacture-installed copy-protect devices, or providing pirated music or links to pirated music files;

f)      contains restricted or password only access pages, or hidden pages or images (those not linked to or from another accessible page) ;

g)     displays pornographic or sexually explicit material of any kind;

h)     provides material that exploits people under the age of 18 in a sexual or violent manner, or solicits personal information from anyone under 18;

i)      provides instructional information about illegal activities such as making or buying illegal weapons, violating someone's privacy, or providing or creating computer viruses;

j)      solicits passwords or personal identifying information for commercial or unlawful purposes from other users; and

k)     engages in commercial activities and/or sales without our prior written consent such as contests, sweepstakes, barter, advertising, and pyramid schemes.

5.6  You must use the medicolifepartner.com Service in a manner consistent with any and all applicable local, state, and federal laws, rules and regulations.

5.7  You cannot include in your Member profile, visible to other members, any telephone numbers, street addresses, URL's, and email addresses.

6. Copyright Policy

6.1  You cannot post, distribute, or reproduce in any way any copyrighted material, trademarks, or other proprietary information without obtaining the prior written consent of the owner of such proprietary rights. Without limiting the foregoing, if you believe that your work has been copied and posted on the Medicolifepartner.com service in a way that constitutes copyright infringement, please provide us with the following information:

a)     an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest;

b)     a description of the copyrighted work that you claim has been infringed;

c)     a description of where the material that you claim is infringing is located on the our Site;

d)     your address, telephone number, and email address;

e)     a written statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;

f)      a statement by you, made under penalty of perjury, that the above information in your Notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.

Notice of claims of copyright infringement can be sent to us in writing to the Mumbai address located under the Contact Us section on the site.

7.  Member Disputes

7.1  You are solely responsible for your advertisement/communications with other medicolifepartner.com Members. Medicolifepartner.com reserves the right, but has no obligation, to monitor disputes between you and other Members. Medicolifepartner.com also reserves the right to take appropriate action against errant members. However, medicolifepartner.com is not obliged to share such action with other members, including complainants. Medicolifepartner.com expressly disclaims any responsibility or liability for any transactions or interactions between the members inter-se.

8.  Privacy Policy

8.1  Medicolifepartner.com is an advertising platform providing advertising services for the purpose of matchmaking. In order to do provide the services, we ask for certain personal information to be filled by you which are displayed on the site. All Medicolifepartner.com visitors may browse the site, search member profiles and view these information. The User Or Member of the Site needs to be fully aware that these information are in public domain and will be visible to all visitors of the website. The User Or Member takes full responsibility of displaying this information and photographs on the website which is online on internet and visible to all. In no circumstance,  medicolifepartner.com will be liable or responsible for any misuse of this information or photographs as User Or Member has chosen to advertise these contents with their own choice.

8.2  Medicolifepartner.com circulates emails to Members sharing details of matching profiles / recommendations or recently added profiles. The Members hereby authorises medicolifepartner.com for the above publication which is restricted only to medicolifepartner.com Members.

8.3  SURVEYS & CONTESTS: From time-to-time our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, and age).

8.4  TESTIMONIALS: Satisfied users of Medicolifepartner.com have chosen to post testimonials on our web site. All permissions have been obtained to post these testimonials.

8.5  CHAT: Medicolifepartner.com provides chat feature as messages. Information you provide on chat is stored and is visible to both members between which chat happens. Medicolifepartner.com also saves chats for tracking and MIS purpose. Members should be aware that any information you submit there can be read, collected, or used by other users of this platform. Since the advertising platform is public, it may happen that members can send you unsolicited messages. We are not responsible for the messages submitted by any Members on this website. We will however block any such unruly member as soon as we receive a complaint and establish the fact.
8.6  Last Online: The profile display on medicolifepartner.com has feature of displaying when Member was last online, which is visible to all Users

 

9.  Disclaimers

9.1.   Medicolifepartner.com is not responsible for any incorrect or inaccurate Content/listing posted on the Site or in connection with the medicolifepartner.com Service, whether caused by Users, Members or by any of the equipment or programming associated with or utilized in the Service, nor for the conduct of any User and/or Member of the Medicolifepartner.com Service whether online or offline.

9.2.   Medicolifepartner.com assumes no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorized access to, or alteration of, User and/or Member communications or any communications by medicolifepartner.com to its Members.

9.3.   Medicolifepartner.com is not responsible for any problems or technical malfunction of any telephone network or lines, computer on-line-systems, servers or providers, computer equipment, software, failure of email or players on account of technical problems or traffic congestion on the Internet or at any web site or combination thereof, including injury or damage to Users and/or Members or to any other person's computer related to or resulting and/or in connection with the medicolifepartner.com Service.

9.4.   Under no circumstances will medicolifepartner.com be responsible for any loss or damage resulting from anyone's use of the Site or the Service and/or any Content posted on the medicolifepartner.com Site or transmitted to medicolifepartner.com Members.

9.5.   The exchange of matchmaking profile(s) through or by "Medicolifepartner.com" is not a matrimonial offer and/or recommendation from/by medicolifepartner.com. Medicolifepartner.com shall not be responsible for any loss or damage to any individual arising out of, or subsequent to, any relations (including but not limited to matrimonial relations) established pursuant to the use of medicolifepartner.com.

9.6.   The Site and the Service are provided "AS-IS" and medicolifepartner.com expressly disclaims any warranty of fitness for a particular purpose or non-infringement. Medicolifepartner.com cannot guarantee and does not promise any specific results from use of the Site and/or the Medicolifepartner.com Service.

9.7.   Medicolifepartner.com expressly disclaims any liability or responsibility whatsoever and howsoever arising as a result of any Content/listing posted on the Site / made available to Medicolifepartner.com by any Members or the users of the Site or any third party.

9.8.   Medicolifepartner.com does not assume any responsibility or liability for any illegal Content posted on the Site by any Members, users or any third party.

9.9.   All liability, whether civil or criminal arising out of any Content that is Posted on the Site will be of that Member / user / third party who has Posted such Content and Medicolifepartner.com reserves its right to claim damages from such Member/ user / third party that it may suffer as a result of such Content Posted on the Site. Medicolifepartner.com does not claim ownership of Content you submit or make available for inclusion on the Service.

 

10.  Limitation on Liability

10.1  In no event will Medicolifepartner.com be liable to you or any third person for any indirect, consequential, exemplary, incidental, special or punitive damages, including also lost profits arising from your use of the Site or the Medicolifepartner.com Service, even if Medicolifepartner.com has been advised of the possibility of such damages. Notwithstanding anything to the contrary contained herein, Medicolifepartner.com's liability to you for any cause whatsoever, and regardless of the form of the action, will at all times be limited to the amount paid, if any, by you to Medicolifepartner.com, for the Service during the term of membership.

11.  Jurisdiction

11.1  If there is any dispute about or involving the Site and/or the Service, by using the Site, you unconditionally agree that all such disputes and/or differences will be governed by the laws of India and shall be subject to the exclusive jurisdiction of the Competent Courts in Mumbai, India only.

12.  Indemnity

12.1  Members agree to indemnify and hold medicolifepartner.com, its subsidiaries, affiliates, officers, agents, and other partners and employees, fully indemnified and harmless from any loss, liability, claim, or demand, including reasonable attorney's fees, made by any third party due to or arising out of your use of the Service in violation of this Agreement and/or arising from a breach of these Terms of Use and/or any breach of your representations and warranties set forth above and/or any fraudulent act on your part.

13.  Other

13.1  By becoming a Member of the medicolifepartner.com service, you agree to receive certain specific email from medicolifepartner.com and/or its group sites. You can however send an email request for not sending mails which once acknowledged by medicolifepartner.com team will be taken care for not sending you mails OR if you wish to terminate your membership delete it through “My Profile” page after you log-in.

13.2  This Agreement, accepted upon use of the Site and further affirmed by becoming a Member of the medicolifepartner.com service, contains the entire agreement between you and medicolifepartner.com regarding the use of the Site and/or the Service. If any provision of this Agreement is held invalid, the remainder of this Agreement shall continue in full force and effect.

 

 

14.  Refund Or Cancellation Policy

14.1  The members who make payments, need to read the Terms and Conditions and then make payments basis their agreement to the same. The charges paid by members do not guarantee them for finding a suitable match on medicolifepartner.com. The charges paid by them are for listing of their advertisement on the website as a Paid Member, which gives them preference in search selection results and for usage of services to send interest to other members. Paid Members can also avail services like Chat and see Contacts Details of prospective matches

14.2  Medicolifepartner.com does not have Refund Or Cancelation Policy 

14.3 In case a Member wants to delete the profile and do not want to be listed or take service during the tenure of their chosen plan, they can do so by logging-in and through "My Profile" page. However, no refund is made of paid fees.  

 

By becoming a member of medicolifepartner.com and/or using the Services of the Site, you unconditionally and irrevocably confirm that you have read and understood the above provisions and agree to abide by them.

 

 

15. AI Chatbot Assistant ("Medico AI") — Terms, Disclaimers and Liability

The following clauses govern your use of the AI-powered Chatbot Assistant feature ("Medico AI", "Chatbot", "AI Assistant") made available on medicolifepartner.com and the Medico Life Partner mobile application. By initiating a conversation with Medico AI, you unconditionally and irrevocably accept and agree to be bound by these terms in addition to all preceding clauses of this Agreement.

15.1 Nature and Limitations of Medico AI

15.1.1

Medico AI is an automated, software-driven conversational tool powered by a third-party artificial intelligence language model. It is designed solely to assist registered Members of medicolifepartner.com in discovering, filtering, and browsing matrimonial profiles listed on the Platform by processing natural language inputs. Medico AI is not a human being, not a professional matchmaker, not a relationship counsellor, not a psychologist, not a legal advisor, not a medical advisor, and not a financial advisor.

15.1.2

Medico AI generates responses based on computational pattern recognition and probabilistic algorithms. Its outputs—including profile suggestions, compatibility observations, search results, and any other responses—are algorithmically generated and do not represent the opinion, advice, endorsement, recommendation, or judgment of Exclusive Ventures, medicolifepartner.com, or any of its employees, officers, or agents.

15.1.3

Medico AI's responses may be incomplete, inaccurate, outdated, contextually inappropriate, or otherwise unsuitable. Medicolifepartner.com makes no warranty, representation, or guarantee—express, implied, or statutory—as to the accuracy, reliability, completeness, fitness for purpose, or suitability of any response, suggestion, or output generated by Medico AI.

15.1.4

Medico AI does not independently verify the accuracy, authenticity, truthfulness, or character of any Member profile it displays or suggests. All profile information displayed through Medico AI is provided solely on the basis of what the Member in question has submitted to medicolifepartner.com. Medicolifepartner.com bears no responsibility for the accuracy of such information.

15.1.5

Access to Medico AI may be restricted to Paid Members at medicolifepartner.com's sole discretion. The Chatbot feature may be modified, suspended, restricted, upgraded, downgraded, or permanently discontinued at any time without prior notice and without any liability to medicolifepartner.com.

15.1.6

Medico AI operates subject to inherent limitations of artificial intelligence technology, including but not limited to: occasional generation of incorrect or nonsensical responses; inability to understand all linguistic nuances, regional languages, or colloquial expressions; inability to perform real-time verification of Member data; and dependence on the quality and accuracy of information in the database.

15.2 Permitted Use of Medico AI

The following provisions govern the permitted use of Medico AI by Members of the Platform.

15.2.1

Medico AI may be used solely for the purpose of browsing, searching, and filtering matrimonial profiles listed on medicolifepartner.com and for seeking general guidance on use of the Platform. Any use of Medico AI for any other purpose is strictly prohibited.

15.2.2

Your use of Medico AI must at all times comply with the provisions of this Agreement, including in particular Sections 3, 5, and 6 hereof, and with all applicable laws in force in India including the Information Technology Act, 2000, the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, and the Digital Personal Data Protection Act, 2023.

15.3 Prohibited Conduct

The following acts constitute a material breach of this Agreement. Medicolifepartner.com reserves the right to immediately suspend or permanently terminate your Chatbot access and/or Platform membership—without refund—upon detection of any of the following:

15.3.1

Attempting to manipulate, deceive, override, circumvent, or "jailbreak" Medico AI's operating parameters, safety instructions, or content guidelines through any means including adversarial prompting, roleplay framing, hypothetical scenarios, or false context.

15.3.2

Using Medico AI to attempt to extract, obtain, or confirm the personal contact information, phone numbers, email addresses, residential addresses, or any other private details of any Member beyond what is made available through standard Platform features.

15.3.3

Submitting false, misleading, fabricated, or deceptive inputs into Medico AI with the intent to generate manipulated search results or deceive other Members.

15.3.4

Using Medico AI to harass, intimidate, stalk, defame, or otherwise harm any Member, third party, or medicolifepartner.com.

15.3.5

Using Medico AI to generate, transmit, or solicit content that is offensive, obscene, sexually explicit, discriminatory, defamatory, or in contravention of Section 5.5 of this Agreement.

15.3.6

Using Medico AI for any commercial purpose, including soliciting other Members for goods, services, or business opportunities.

15.3.7

Attempting to reverse-engineer, scrape, copy, replicate, or exploit the Medico AI system, its underlying model, system prompts, database queries, or API architecture.

15.3.8

Using Medico AI in any manner that violates applicable Indian law, including the Indian Penal Code, 1860, the Information Technology Act, 2000, the Protection of Children from Sexual Offences Act, 2012, or any other statute.

Any violation of Section 15.3 constitutes a material breach of this Agreement entitling medicolifepartner.com to immediately terminate your membership without refund and, where applicable, to initiate civil and/or criminal proceedings against you under applicable Indian law.

15.4 Data, Privacy and Session Policy

15.4.1

Conversations conducted through Medico AI are stored on medicolifepartner.com’s servers. Medicolifepartner.com retains Chatbot conversation data, including session transcripts and interaction logs, for internal operational, monitoring, quality assurance, safety, and compliance purposes. By using Medico AI, you expressly consent to such storage and retention of your conversation data.

15.4.2

Medicolifepartner.com stores and retains Medico AI conversation transcripts and session data on its servers for the purposes of platform monitoring, abuse prevention, dispute resolution, safety review, and service improvement. Such stored data may be reviewed by authorised medicolifepartner.com personnel as required. Medicolifepartner.com will not sell, transfer, or share individual conversation transcripts with third parties except: (a) where required by applicable law or by order of a competent court or authority; (b) to its technology service providers under confidentiality obligations strictly necessary for operating the Platform; or (c) to protect the rights, safety, or property of medicolifepartner.com or its Members. Stored conversation data will not be used for targeted advertising directed at the Member concerned.

15.4.3

Medicolifepartner.com retains stored Chatbot conversation data for such period as it deems reasonably necessary for the purposes set out in Clause 15.4.2, or as required by applicable Indian law, whichever is longer. Aggregated and anonymised operational statistics pertaining to Chatbot usage (such as session counts, query volume, response quality metrics, and error rates) may also be collected, retained, and used for platform performance analysis and improvement. Members acknowledge and consent to such retention and use of their Chatbot interaction data by using the Medico AI feature.

15.4.4

Medico AI is provided access to the logged-in Member's basic profile attributes (including age, gender, city, religion, and profession) solely for the purpose of personalising search results within the active session. This data is processed in accordance with medicolifepartner.com's Privacy Policy and applicable Indian data protection law.

15.4.5

Medico AI will under no circumstances display, reveal, confirm, suggest, or transmit the phone number, email address, WhatsApp number, social media handle, or any personal contact information of any Member to any other Member. Contact details are shared only through the Platform's mutual interest mechanism and only between Members who have both expressed interest in each other.

15.4.6

Members are strongly advised not to voluntarily disclose their own or any third party's sensitive personal data—including passwords, OTPs, financial account details, Aadhaar numbers, PAN numbers, or precise residential addresses—through the Medico AI interface. Medicolifepartner.com bears no liability for any consequence arising from a Member voluntarily sharing such information within the Chatbot.

15.4.7

Medicolifepartner.com processes personal data through Medico AI in compliance with the Digital Personal Data Protection Act, 2023 ("DPDPA") and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. By using Medico AI, you consent to such processing for the purposes described in this clause.

15.5 Disclaimer of Liability — AI Chatbot

15.5.1

MEDICOLIFEPARTNER.COM EXPRESSLY, UNCONDITIONALLY, AND IRREVOCABLY DISCLAIMS ALL LIABILITY—WHETHER DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY, PUNITIVE, OR SPECIAL—ARISING FROM OR IN CONNECTION WITH: (A) YOUR USE OF OR INABILITY TO USE MEDICO AI; (B) ANY RELIANCE ON OR DECISIONS MADE ON THE BASIS OF CHATBOT OUTPUTS OR SUGGESTIONS; (C) ANY INACCURACY, ERROR, OMISSION, OFFENSIVE CONTENT, OR INAPPROPRIATE RESPONSE GENERATED BY MEDICO AI; (D) ANY UNAUTHORISED ACCESS TO OR INTERCEPTION OF CHATBOT SESSIONS; (E) ANY FAILURE, INTERRUPTION, SUSPENSION, OR DISCONTINUATION OF THE CHATBOT SERVICE; (F) ANY TECHNICAL MALFUNCTION, DATA LOSS, OR CORRUPTION RELATED TO THE CHATBOT.

15.5.2

Profile suggestions, compatibility observations, or any other outputs generated by Medico AI do not constitute an endorsement, verification, certification, or representation by medicolifepartner.com regarding the accuracy, character, suitability, or intentions of any Member whose profile may be displayed or suggested.

15.5.3

You expressly acknowledge and agree that any outcome—including but not limited to matrimonial decisions, financial transactions, physical meetings, personal relationships, emotional consequences, health consequences, or any other consequence whatsoever—arising from interactions facilitated through, initiated through, or informed by Medico AI is entirely and solely your own responsibility. Medicolifepartner.com shall not be held liable for any such outcome under any legal theory, whether in contract, tort, statute, or otherwise.

15.5.4

Medico AI is provided on an "AS-IS, AS-AVAILABLE" basis. Medicolifepartner.com makes no warranty of any kind—whether express, implied, statutory, or otherwise—including without limitation any warranty of merchantability, fitness for a particular purpose, accuracy, reliability, or non-infringement in respect of Medico AI or its outputs.

15.5.5

To the maximum extent permissible under applicable Indian law, medicolifepartner.com's total aggregate liability in respect of all claims, losses, or damages arising from or connected to Medico AI—whether brought jointly or severally—shall not under any circumstances exceed the amount actually paid by the Member to medicolifepartner.com for their current active membership plan.

15.5.6

Medicolifepartner.com is not liable for any loss, damage, or harm arising from a Member's reliance on any advice, suggestion, tip, or recommendation provided by Medico AI, including but not limited to advice on profile writing, approaching other Members, compatibility assessment, or matrimonial decision-making.

15.5.7

The intermediary protections available to medicolifepartner.com under Section 79 of the Information Technology Act, 2000 and the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 apply fully to the Medico AI feature. Medicolifepartner.com acts solely as an intermediary in facilitating the AI-assisted profile search service and is not the originator of any content or information displayed through Medico AI.

15.6 Indemnity — AI Chatbot

15.6.1

You agree to fully and unconditionally indemnify, defend, and hold harmless Exclusive Ventures, medicolifepartner.com, its proprietor, officers, employees, agents, technology partners, and service providers from and against any and all claims, losses, damages, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to: (a) your use or misuse of Medico AI; (b) any breach by you of Section 15.3 (Prohibited Conduct) or any other provision of this Agreement; (c) any false, misleading, or harmful input submitted by you to Medico AI; (d) any violation by you of any applicable Indian law in connection with your use of Medico AI; or (e) any claim by a third party arising from your use of information obtained through Medico AI.

15.7 Governing Law and Jurisdiction

15.7.1

All disputes arising from or relating to Medico AI—including disputes regarding its outputs, accuracy, availability, data handling, or any consequences of its use—shall be governed exclusively by the laws of India and shall be subject to the exclusive jurisdiction of the competent courts of Mumbai, Maharashtra, India, consistent with Section 11 of this Agreement.

15.7.2

In the event of any dispute, the Member agrees to first attempt resolution through direct communication with medicolifepartner.com's support team. If unresolved within thirty (30) days, either party may initiate formal legal proceedings before the competent courts in Mumbai, India.

15.8 Modifications to AI Chatbot Terms

15.8.1

Medicolifepartner.com reserves the right to modify, amend, add to, or remove any provision of this Section 15 at any time, with or without prior notice, to reflect changes in technology, law, or platform features. The updated terms will be posted on the Site with a revised effective date. Your continued use of Medico AI after any modification constitutes your unconditional acceptance of the revised terms.

15.9 Severability

15.9.1

If any sub-clause of this Section 15 is held invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions of Section 15 and of this Agreement shall continue in full force and effect.

By using the Medico AI Chatbot feature, you unconditionally and irrevocably confirm that you have read, understood, and agree to be bound by all provisions of Section 15 of this Agreement, in addition to all preceding Terms and Conditions.

Exclusive Ventures | medicolifepartner.com | Mumbai, Maharashtra, India | Last updated: May 2026

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